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| LEADER |
00692cam a2200205 7i4500 |
| 001 |
0000040051 |
| 005 |
20170218090000.0 |
| 020 |
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|a 9780470423479 (hbk.)
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| 090 |
0 |
0 |
|a HF5415.5
|b .P47 2011
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| 100 |
1 |
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|a Peppers, Don
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| 245 |
1 |
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|a Managing customer relationships :
|b a strategic framework
|c Don Peppers, Martha Rogers.
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| 250 |
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|a 2nd ed.
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| 260 |
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|a Hoboken, N.J.:
|b John Wiley & Sons, Inc.,
|c 2011.
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| 300 |
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|a xv, 512 p.;
|c 26 cm.
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| 650 |
0 |
0 |
|a Customers preferences
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| 650 |
0 |
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|a Relationship marketing
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| 650 |
0 |
0 |
|a Customer relations --
|x Management
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| 700 |
1 |
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|a Rogers, Martha
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| 997 |
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|a Business & Accountancy, Faculty
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| 999 |
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|a 0000053341
|b BOK
|c OPEN SHELF
|e 1st Floor, Shah Alam
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