Managing customer relationships : a strategic framework

Main Author: Peppers, Don
Other Authors: Rogers, Martha
Published: Hoboken, N.J.: John Wiley & Sons, Inc., 2011.
Edition: 2nd ed.
Subjects:

1st Floor, Shah Alam

Call Number: HF5415 5 P47 2011
Accession No Item Category SMD Status Notes
0000053341 OPEN SHELF BOK AVAILABLE