Kador, J., & Armstrong, K. J. (2010). Perfect phrases for writing employee surveys: Hundreds of ready-to-use phrases to help you create surveys your employees answer honestly, completely, and helpfully. New York: McGraw-Hill.

Kador, John, and Katherine J. Armstrong. Perfect Phrases for Writing Employee Surveys: Hundreds of Ready-to-use Phrases to Help You Create Surveys Your Employees Answer Honestly, Completely, and Helpfully. New York: McGraw-Hill, 2010.

Kador, John, and Katherine J. Armstrong. Perfect Phrases for Writing Employee Surveys: Hundreds of Ready-to-use Phrases to Help You Create Surveys Your Employees Answer Honestly, Completely, and Helpfully. New York: McGraw-Hill, 2010.