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| LEADER |
01145cam a2200301 7i4500 |
| 001 |
0000037236 |
| 005 |
20170223090000.0 |
| 008 |
110329 eng |
| 020 |
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|a 0838908608 (pbk.)
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| 020 |
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|a 9788170005797 (hbk.)
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| 020 |
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|a 8170005795
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| 020 |
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|a 9780838908600
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| 040 |
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|a DLC
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| 090 |
0 |
0 |
|a Z674.75.I58
|b J87 2003
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| 100 |
1 |
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|a Jurewicz, Lynn
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| 245 |
1 |
0 |
|a High tech high touch :
|b library customer service through technology
|c Lynn Jurewicz and Todd Cutler.
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| 260 |
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|a New Delhi:
|b Ess Ess Pub.,
|c 2003.
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| 300 |
|
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|a viii, 142 p.;
|c 25 cm.
|
| 504 |
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|a Includes bibliographical references and index
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| 650 |
0 |
0 |
|a Public services (Libraries) --
|x Technological innovations
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| 650 |
0 |
0 |
|a Customer services --
|x Technological innovations
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| 650 |
0 |
0 |
|a Library Web sites
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| 650 |
0 |
0 |
|a Libraries and the Internet
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| 700 |
1 |
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|a Cutler, Todd
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| 997 |
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|a Communication, Visual Art & Computing, Faculty
|b Communication, Department
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| 998 |
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|a Library Science, Diploma
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| 999 |
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|a 0000047084
|b BOK
|c OPEN SHELF
|e 2nd Floor, Bestari Jaya
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| 999 |
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|a 0000047371
|b BOK
|c OPEN SHELF
|e 2nd Floor, Bestari Jaya
|
