Description: High tech high touch :

Main Author:	Jurewicz, Lynn
Other Authors:	Cutler, Todd
Language:	English
Published:	New Delhi: Ess Ess Pub., 2003.
Subjects:	Public services (Libraries) -- > Technological innovations Customer services -- > Technological innovations Library Web sites Libraries and the Internet

Physical Description:	viii, 142 p.; 25 cm.
Bibliography:	Includes bibliographical references and index
ISBN:	0838908608 (pbk.) 9788170005797 (hbk.) 8170005795 9780838908600