Description: Creating the customer-driven library :

Main Author:	Woodward, Jeannette
Published:	Chicago: American Library Association, 2005.
Subjects:	Libraries -- > Marketing Libraries -- > Space utilization -- > Social aspects Libraries -- > Public relations Public services (Libraries)

Physical Description:	xviii, 234 p.: ill.; 23 cm.
Bibliography:	Includes bibliographical references and index
ISBN:	0838908888 (pbk.) 9788170005629 (hbk.) 9780838908884