Assessing services quality : satisfying the expectations of library customers
| Main Author: | Hernon, Peter |
|---|---|
| Other Authors: | Altman, Ellen |
| Published: |
New Delhi, India:
Ess Ess Pub.,
2009.
|
| Subjects: |
2nd Floor, Bestari Jaya
| Call Number: |
Z711 H47 2009 |
|---|
| Accession No | Item Category | SMD | Status | Notes |
|---|
| 0000047361 | OPEN SHELF | BOK | AVAILABLE |