APA Citation

Mertins, K., Heisig, P., & Vorbeck, J. (2003). Knowledge management: Concepts and best practices (2nd ed.). Berlin: Springer.

Chicago Style Citation

Mertins, Kai, Peter Heisig, and Jens Vorbeck. Knowledge Management: Concepts and Best Practices. 2nd ed. Berlin: Springer, 2003.

MLA Citation

Mertins, Kai, Peter Heisig, and Jens Vorbeck. Knowledge Management: Concepts and Best Practices. 2nd ed. Berlin: Springer, 2003.

Warning: These citations may not always be 100% accurate.