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Virtual reference training : the complete guide to providing anytime, anywhere answers

Main Author:	Hirko, Buff
Other Authors:	Ross, Mary Bucher
Language:	English
Published:	Chicago: American Library Association, 2004.
Subjects:	Reference librarians -- > In-service training Reference librarians -- > Training of Electronic reference services (Libraries) -- > Study and teaching -- > Washington (State) Electronic reference services (Libraries) -- > Study and teaching

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