Virtual reference training : the complete guide to providing anytime, anywhere answers
Main Author: | Hirko, Buff |
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Other Authors: | Ross, Mary Bucher |
Language: | English |
Published: |
Chicago:
American Library Association,
2004.
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Subjects: |
Physical Description: |
v, 160 p.: ill.; 28 cm. |
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Bibliography: |
Includes bibliographical references and index |
ISBN: |
0838908764 (pbk.) 9780838908761 (pbk.) |