The quality library : a guide to staff-driven improvement, better efficiency, and happier customers

Main Author: Laughlin, Sara
Other Authors: Wilson, Ray W
Published: Chicago: American Library Association, 2008.
Subjects:

2nd Floor, Bestari Jaya

Call Number: Z678 L38 2009
Accession No Item Category SMD Status Notes
0000044615 OPEN SHELF BOK AVAILABLE