The importance of communication quality in services at UNISEL - Siti Sanizaini Ramli; Mohd Gaddafi Sulong; Baanu Veralingam (Bestari Jaya, Selangor: UNISEL, 2009)
Includes bibliographical references
Keywords: Universiti Industri Selangor; Interpersonal communication -- -- UNiSEL (Selangor); Communication -- -- UNiSEL (Selangor)