The quality library : a guide to staff-driven improvement, better efficiency and happier customers
| Main Author: | Laughlin, Sara |
|---|---|
| Other Authors: | Wilson, Ray W |
| Language: | English |
| Published: |
New Delhi:
Indiana Pub. House,
2009.
|
| Edition: | 1st Indiana ed. |
| Series: |
American Library Association Series
|
| Subjects: |
| Physical Description: |
xiv, 144 p.: ill.; 28cm. |
|---|---|
| Bibliography: |
Includes bibliographical references and index |
| ISBN: |
9788184082463 (hbk.) 8184082460 (hbk.) |