Lean six sigma for the office

Main Author: Martin, James William
Published: Boca Raton: CRC Press, 2009.
Series: Series on resource management
Subjects:
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020 |a 9781420068795 (hbk.)  
090 0 0 |a HD62.15   |b .M22 2009 
100 1 |a Martin, James William  
245 1 0 |a Lean six sigma for the office   |c James William Martin. 
260 |a Boca Raton:   |b CRC Press,   |c 2009. 
300 |a xxii, 339 p.:   |b ill.;   |c 24 cm. 
490 0 |a Series on resource management 
650 0 0 |a Total quality management  
650 0 0 |a Service industries --   |x Quality control  
650 0 0 |a Six sigma (Quality control standard)  
650 0 0 |a Office management  
997 |a Engineering & Life Sciences, Faculty  |b Engineering, Department 
999 |a 0000035182  |b BOK  |c OPEN SHELF  |e 1st Floor, Shah Alam