The Malcolm Baldrige National Quality Award : a yardstick for quality growth

Main Author: Heaphy, Maureen S
Other Authors: Gruska, Gregory F
Language: English
Published: Reading, Mass.: Addison-Wesley Publishing Company, 1995.
Series: Engineering process improvement series
Subjects:
Physical Description: xxii, 440 p.: ill.; 24 cm.
Bibliography: Includes bibliographical references and index
ISBN: 9780201633689
020163368X (pbk.)