APA Citation

Heaphy, M. S., & Gruska, G. F. (1995). The Malcolm Baldrige National Quality Award: A yardstick for quality growth. Reading, Mass.: Addison-Wesley Publishing Company.

Chicago Style Citation

Heaphy, Maureen S., and Gregory F. Gruska. The Malcolm Baldrige National Quality Award: A Yardstick for Quality Growth. Reading, Mass.: Addison-Wesley Publishing Company, 1995.

MLA Citation

Heaphy, Maureen S., and Gregory F. Gruska. The Malcolm Baldrige National Quality Award: A Yardstick for Quality Growth. Reading, Mass.: Addison-Wesley Publishing Company, 1995.

Warning: These citations may not always be 100% accurate.