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00816cam a2200217 7i4500 |
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0000029479 |
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20170218090000.0 |
| 008 |
100824 eng |
| 020 |
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|a 9781420080148 (pbk.)
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| 040 |
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|a DLC
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| 090 |
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|a HD62.15
|b .B23 2008
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| 100 |
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|a Brown, Mark Graham
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|a Baldrige award winning quality :
|b how to interpret the Baldrige criteria for performance excellence
|c Mark Graham Brown.
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| 250 |
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|a 17th ed.
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| 260 |
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|a Boca Raton:
|b CRC Press,
|c 2008.
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| 300 |
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|a xix, 362 p.:
|b ill.;
|c 28 cm.
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| 504 |
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|a Includes bibliographical references
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|a Total quality management --
|x Awards --
|z United States
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| 650 |
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|a Malcolm Baldrige National Quality Award
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| 997 |
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|a Business & Accountancy, Faculty
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| 999 |
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|a 0000042258
|b BOK
|c OPEN SHELF
|e 1st Floor, Shah Alam
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