Baldrige award winning quality : how to interpret the Baldrige criteria for performance excellence
Main Author: | Brown, Mark Graham |
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Language: | English |
Published: |
Boca Raton:
CRC Press,
2008.
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Edition: | 17th ed. |
Subjects: |
Physical Description: |
xix, 362 p.: ill.; 28 cm. |
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Bibliography: |
Includes bibliographical references |
ISBN: |
9781420080148 (pbk.) |