APA Citation

Kern, M. K. (2009). Virtual reference best practices: Tailoring services to your library. Chicago: American Library Association.

Chicago Style Citation

Kern, M. Kathleen. Virtual Reference Best Practices: Tailoring Services to Your Library. Chicago: American Library Association, 2009.

MLA Citation

Kern, M. Kathleen. Virtual Reference Best Practices: Tailoring Services to Your Library. Chicago: American Library Association, 2009.

Warning: These citations may not always be 100% accurate.