rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Answering the ultimate question
    sub title: how Net Promoter can transform your business
  name:
    name part: Brooks, Laura L
    role:
      role term: creator
  type of resource: text
  origin info:
    place:
      place term: San Francisco, CA
    publisher: Jossey-Bass
    date issued: 2009
    issuance: monographic
  language:
    language term: eng
  physical description:
    form: print
    extent: xiv, 304 p.: ill.; 24 cm.
  note: Laura L. Brooks, Richard Owen.
  note: Includes bibliographical references and index
  subject:
    topic: Customer loyalty
  subject:
    topic: Consumer satisfaction
  subject:
    topic: Customer relations
  subject:
    topic: Success in business
  identifier: 0470260696
  identifier: 9780470260692 (hbk.)
  record info:
    record content source: DLC
    record creation date: 100429
    record change date: 20170218090000.0
    record identifier: 0000029156