Customer knowledge management : people, processes, and technology
| Main Author: | Al-Shammari, Minwir |
|---|---|
| Language: | English |
| Published: |
Hershey, PA:
Information Science Reference,
2009.
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| Subjects: |
| Physical Description: |
xxiv, 360 p.: ill.; 27 cm. |
|---|---|
| Bibliography: |
Includes bibliographical references and index |
| ISBN: |
9781605662589 (hbk.) |