APA Citation
Al-Shammari, M. (2009). Customer knowledge management: People, processes, and technology. Hershey, PA: Information Science Reference.
Chicago Style CitationAl-Shammari, Minwir. Customer Knowledge Management: People, Processes, and Technology. Hershey, PA: Information Science Reference, 2009.
MLA CitationAl-Shammari, Minwir. Customer Knowledge Management: People, Processes, and Technology. Hershey, PA: Information Science Reference, 2009.
Warning: These citations may not always be 100% accurate.