Services marketing : an Asia-Pacific and Australian perspective

Main Author: Lovelock, Christopher
Other Authors: Walker, Rhett H, Patterson, Paul G
Language: English
Published: Frenchs Forest, N.S.W: Pearson Edu. Australia, 2007.
Edition: 4th ed.
Subjects:
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005 20170218090000.0
008 100901 eng
020 |a 0733986781  
020 |a 9780733986789(pbk.)  
040 |a UiTM 
090 0 0 |a HD9989.A8   |b L68 2007 
100 1 |a Lovelock, Christopher  
245 1 0 |a Services marketing :   |b an Asia-Pacific and Australian perspective   |c Christopher H. Lovelock, Paul G. Patterson, Rhett H. Walker. 
250 |a 4th ed. 
260 |a Frenchs Forest, N.S.W:   |b Pearson Edu. Australia,   |c 2007. 
300 |a xiii, 608 p.:   |b ill.;   |c 25 cm. 
504 |a Includes bibliographical references and index 
650 0 0 |a Service industries --   |x Marketing --   |z New Zealand  
650 0 0 |a Customer services --   |x Marketing --   |z Australia  
650 0 |a Customer services --   |x Marketing --   |z New Zealand  
650 0 0 |a Service industries --   |x Marketing --   |z Australia  
700 1 |a Walker, Rhett H  
700 1 |a Patterson, Paul G  
997 |a Business & Accountancy, Faculty 
998 |a Marketing, Degree 
999 |a 0000038550  |b BOK  |c OPEN SHELF  |e 1st Floor, Shah Alam