Strategy maps : converting intangible assets into tangible outcomes

Main Author: Kaplan, Robert S
Other Authors: Norton, David P
Language: English
Published: Boston: Harvard Business School Press, 2004.
Subjects:
Online Access: http://library.unisel.edu.my/web/guest/mylibrary
Item Description: Includes index
Physical Description: xviii, 454 p.: ill.; 24 cm.
ISBN: 9781591391340 (hbk.)
1591391342 (hbk.)