rdf-syntax-grammar
mods:
  schema location: http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
  title info:
    title: Service management
    sub title: operation, strategy, and information technology
  name:
    name part: Fitzsimmons, James A
    role:
      role term: creator
  name:
    name part: Fitzsimmons, Mona J
  type of resource: text
  origin info:
    place:
      place term: Boston
    publisher: McGraw Hill, Inc
    date issued: 2001
    edition: 3rd ed.
    issuance: monographic
  language:
    language term: eng
  physical description:
    form: print
    extent: xxvi, 646 p.: ill.lc26 cm..
  note: James A. Fitzsimmons, Mona J. Fitzsimmons.
  note: With CD-ROM : student resource CD-ROM to accompany service management : operation, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons
  note: Includes bibliographical references and index
  subject:
    topic: Service industries --
    topic: Management
  identifier: 0071181156 (pbk.)
  identifier: 9780071181150
  record info:
    record creation date: 090324
    record change date: 20170218090000.0
    record identifier: 0000026542