http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-2.xsd
operation, strategy, and information technology
James A. Fitzsimmons, Mona J. Fitzsimmons.
With CD-ROM : student resource CD-ROM to accompany service management : operation, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons
Includes bibliographical references and index