Service management : operation, strategy, and information technology
| Main Author: | Fitzsimmons, James A |
|---|---|
| Other Authors: | Fitzsimmons, Mona J |
| Language: | English |
| Published: |
Boston:
McGraw Hill, Inc,
2001.
|
| Edition: | 3rd ed. |
| Subjects: |
1st Floor, Shah Alam
| Call Number: |
HD9980 5 F58 2001 |
|---|
| Accession No | Item Category | SMD | Status | Notes |
|---|
| 0000023287 | OPEN SHELF | BOK | AVAILABLE |
Circulation Counter, Shah Alam
| Call Number: |
HD9980 5 F58 2001 |
|---|
| Accession No | Item Category | SMD | Status | Notes |
|---|
| CDR0001112 | OPEN SHELF | CD-ROM | AVAILABLE |