Service management : operations, strategy and information technology
| Main Author: | Fitzsimmons, James A |
|---|---|
| Other Authors: | Fitzsimmons, Mona J |
| Language: | English |
| Published: |
San Francisco, California:
Irwin McGraw-Hill,
1994.
|
| Edition: | 2nd ed. |
| Subjects: |
1st Floor, Shah Alam
| Call Number: |
HD9980 5 F58 1997 |
|---|
| Accession No | Item Category | SMD | Status | Notes |
|---|
| 0000023374 | OPEN SHELF | BOK | AVAILABLE |