101 ways to improve customer service : training, tools, tips, and techniques
| Main Author: | Ukens, Lorraine L |
|---|---|
| Language: | English |
| Published: |
San Francisco, CA:
John Wiley & Sons,
2007.
|
| Series: |
Essential resources for training and HR professionals
|
| Subjects: |
1st Floor, Shah Alam
| Call Number: |
HF5415 5 U34 2007 |
|---|
| Accession No | Item Category | SMD | Status | Notes |
|---|
| 0000001109 | OPEN SHELF | BOK | AVAILABLE |
| 0000059760 | OPEN SHELF | BOK | AVAILABLE |
Circulation Counter, Bestari Jaya
| Call Number: |
HF5415 5 U34 2007 |
|---|
| Accession No | Item Category | SMD | Status | Notes |
|---|
| CDR0001050 | OPEN SHELF | CD-ROM | AVAILABLE |
Circulation Counter, Shah Alam
| Call Number: |
HF5415 5 U34 2007 |
|---|
| Accession No | Item Category | SMD | Status | Notes |
|---|
| CDR0001051 | OPEN SHELF | CD-ROM | AVAILABLE |