Virtual reference service : from competencies to assessment

Other Authors: Lankes, R. David
Language: English
Published: London: Facet Publishing, 2008.
Subjects:
LEADER 01042cam a2200241 7i4500
001 0000026018
005 20100312090000.0
008 090525 eng
020 |a 9781856046381 (pbk.)  
040 |a DLC 
090 0 0 |a Z711.45   |b .V74 2008 
245 0 0 |a Virtual reference service :   |b from competencies to assessment   |c edited by R. David Lankes...[et al.]. 
260 |a London:   |b Facet Publishing,   |c 2008. 
300 |a xvii, 206 p.:   |b ill.;   |c 23 cm. 
504 |a Includes bibliographical references and index 
650 0 0 |a Electronic reference services (Libraries)  
650 0 0 |a Reference services (Libraries) --   |x Information technology  
650 0 0 |a Electronic reference services (Libraries) --   |x Study and teaching  
650 0 0 |a Electronic reference services (Libraries) --   |z United States  
700 1 |a Lankes, R. David  
999 |a 0000005985  |b BOK  |c OPEN SHELF  |e 2nd Floor, Bestari Jaya 
999 |a 0000005992  |b BOK  |c OPEN SHELF  |e 2nd Floor, Bestari Jaya 
999 |a 0000005994  |b BOK  |c OPEN SHELF  |e 2nd Floor, Bestari Jaya