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| LEADER |
00799cam a2200193 7i4500 |
| 001 |
0000026017 |
| 005 |
20161201090000.0 |
| 020 |
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|a 1856046265 (pbk.)
|
| 020 |
|
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|a 9781856046268 (pbk.)
|
| 090 |
0 |
0 |
|a Z711.45
|b .K35 2007
|
| 100 |
1 |
|
|a Kovacs, Diane K
|
| 245 |
1 |
0 |
|a The virtual reference handbook :
|b interview and information delivery techniques for the chat and e-mail environments
|c Diane K. Kovacs.
|
| 260 |
|
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|a London:
|b Facet Publishing,
|c 2007.
|
| 300 |
|
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|a xvii, 132 p.;
|c 23 cm.
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| 504 |
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|a Includes bibliographical references and index
|
| 650 |
0 |
0 |
|a Electronic reference services (Libraries)
|
| 999 |
|
|
|a 0000005538
|b BOK
|c REFERENCE
|e Ground Floor, Bestari Jaya
|
| 999 |
|
|
|a 0000005540
|b BOK
|c REFERENCE
|e Ground Floor, Bestari Jaya
|
| 999 |
|
|
|a 0000005639
|b BOK
|c REFERENCE
|e Ground Floor, Bestari Jaya
|
