APA Citation

Kovacs, D. K. (2007). The virtual reference handbook: Interview and information delivery techniques for the chat and e-mail environments. London: Facet Publishing.

Chicago Style Citation

Kovacs, Diane K. The Virtual Reference Handbook: Interview and Information Delivery Techniques for the Chat and E-mail Environments. London: Facet Publishing, 2007.

MLA Citation

Kovacs, Diane K. The Virtual Reference Handbook: Interview and Information Delivery Techniques for the Chat and E-mail Environments. London: Facet Publishing, 2007.

Warning: These citations may not always be 100% accurate.