Research on the customer satisfaction towards services provided by Majlis Bandaraya Shah Alam (MBSA) focusing on the main Stadium of Shah Alam Sports Complex
by: Muhammad Fairuz Bukari
Published: (2007)
Human sigma : managing the employee-customer encounter
| Main Author: | Fleming, John Howland |
|---|---|
| Other Authors: | Asplund, Jim |
| Language: | English |
| Published: |
New York:
Gallup Press,
2007.
|
| Subjects: |