Human sigma : managing the employee-customer encounter
| Main Author: | Fleming, John Howland |
|---|---|
| Other Authors: | Asplund, Jim |
| Language: | English |
| Published: |
New York:
Gallup Press,
2007.
|
| Subjects: |
1st Floor, Shah Alam
| Call Number: |
HF5415 5 F54 2007 |
|---|
| Accession No | Item Category | SMD | Status | Notes |
|---|
| 0000032764 | OPEN SHELF | BOK | AVAILABLE |
| 0000032765 | OPEN SHELF | BOK | AVAILABLE |
| 0000032766 | OPEN SHELF | BOK | AVAILABLE |