Customer knowledge management : people, processes, and technology
by: Al-Shammari, Minwir
Published: (2009)
Principles of customer relationship management
Main Author: | Baran, Roger Joseph, Dr |
---|---|
Other Authors: | Galka, Roger J, Strunk, Daniel P |
Language: | English |
Published: |
Mason, Ohio:
Thomson/South-Western,
2008.
|
Subjects: |
Similar Items
-
Customer knowledge management : people, processes, and technology
by: Al-Shammari, Minwir
Published: (2009) -
The customer marketing method : how to implement and profit from customer relationship management
by: Curry, Jay
Published: (2000) -
The handbook of key customer relationship management : the definitive guide to winning, managing and developing key account business
by: Burnett, Ken
Published: (2001) -
Handbook of CRM : achieving excellence in customer management
by: Payne, Adrian -
Managing customer relationships : a strategic framework
by: Peppers, Don
Published: (2004)