How to manage conflict : turn all conflicts into win-win outcomes

Main Author: Pickering, Peg
Language: English
Published: Franklin Lakes, N.J.: Career Press, 2000.
Edition: 3rd ed.
Subjects:
Physical Description: vi, 120 p.: ill.; 21 cm.
Bibliography: Includes bibliographical references (p. 113) and index
ISBN: 1564144402