Quality management : introduction to total quality management for production, processing and services
| Main Author: | Goetsch, David L. |
|---|---|
| Other Authors: | Davis, Stanley B |
| Language: | English |
| Published: |
Upper Saddle River, N.J.:
Prentice Hall,
2003.
|
| Edition: | 4th ed.. |
| Subjects: |
| Physical Description: |
xviii, 858 p.: ill.; 25 cm. |
|---|---|
| Bibliography: |
Includes bibliographical references and index |
| ISBN: |
9780131224612 0131224611 |