APA Citation
Goetsch, D. L., & Davis, S. B. (2003). Quality management: Introduction to total quality management for production, processing and services (4th ed.). Upper Saddle River, N.J.: Prentice Hall.
Chicago Style CitationGoetsch, David L., and Stanley B. Davis. Quality Management: Introduction to Total Quality Management for Production, Processing and Services. 4th ed. Upper Saddle River, N.J.: Prentice Hall, 2003.
MLA CitationGoetsch, David L., and Stanley B. Davis. Quality Management: Introduction to Total Quality Management for Production, Processing and Services. 4th ed. Upper Saddle River, N.J.: Prentice Hall, 2003.
Warning: These citations may not always be 100% accurate.