Customer care : how to create an effective customer focus
| Main Author: | Cook, Sarah |
|---|---|
| Language: | English |
| Published: |
London:
Kogan Page,
2000.
|
| Edition: | 3rd ed. |
| Subjects: |
| Item Description: |
Includes index |
|---|---|
| Physical Description: |
viii, 215 p.: ill.; 24 cm. |
| ISBN: |
0749432365 (pbk.) 9780749432362 |