Service modelling : principles and applications
| Main Author: | Raisanen, Vilho |
|---|---|
| Language: | English |
| Published: |
West Sussex, England:
John Wiley & Sons Ltd.,
2006.
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| Subjects: |
| Physical Description: |
xxv, 267 p.: ill.; 25 cm. |
|---|---|
| Bibliography: |
Includes bibliographical references and index |
| ISBN: |
9780470018071 0470018070 (hbk.) |