Voice of the customer : capture and analysis
| Main Author: | Kai, Yang, Dr |
|---|---|
| Published: |
New York:
McGraw-Hill,
2008.
|
| Series: |
Six sigma operational methods series
|
| Subjects: |
2nd Floor, Bestari Jaya
| Call Number: |
TS156 K39 2008 |
|---|
| Accession No | Item Category | SMD | Status | Notes |
|---|
| 0000031133 | OPEN SHELF | BOK | AVAILABLE |