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| LEADER |
00741cam a2200205 7i4500 |
| 001 |
0000020210 |
| 005 |
20170218090000.0 |
| 020 |
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|a 0071465448 (hbk.)
|
| 020 |
|
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|a 9780071465441
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| 090 |
0 |
0 |
|a TS156
|b .K39 2008
|
| 100 |
3 |
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|a Kai, Yang,
|c Dr
|
| 245 |
1 |
0 |
|a Voice of the customer :
|b capture and analysis
|c Kai Yang.
|
| 260 |
|
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|a New York:
|b McGraw-Hill,
|c 2008.
|
| 300 |
|
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|a xi, 416 p.:
|b ill.;
|c 24 cm.
|
| 490 |
0 |
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|a Six sigma operational methods series
|
| 650 |
0 |
0 |
|a Quality control --
|x Statistical methods
|
| 650 |
0 |
0 |
|a Production management --
|x Statistical methods
|
| 650 |
0 |
0 |
|a Six sigma (Quality control standard)
|
| 997 |
|
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|a Engineering, Faculty
|b Engineering, Department
|
| 999 |
|
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|a 0000031133
|b BOK
|c OPEN SHELF
|e 2nd Floor, Bestari Jaya
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