|
|
|
|
| LEADER |
00717cam a2200181 7i4500 |
| 001 |
0000019632 |
| 005 |
20170218090000.0 |
| 020 |
|
|
|a 0938721828 (hbk.)
|
| 090 |
0 |
0 |
|a HF5415.5
|b .B83 2001
|
| 100 |
1 |
|
|a Buckingham, Richard
|
| 245 |
1 |
0 |
|a Customer once, client forever :
|b 12 tools for building lifetime business relationships
|c Richard Buckingham ; foreword by Paul B. Brown.
|
| 260 |
|
|
|a Washington, DC:
|b Kiplinger Books,
|c 2001.
|
| 300 |
|
|
|a xxiii, 285 p.;
|c 25 cm.
|
| 650 |
0 |
0 |
|a Consumer satisfaction --
|x Case studies --
|z United States
|
| 650 |
0 |
0 |
|a Consumer services --
|z United States
|
| 700 |
1 |
|
|a Brown, Paul B.
|
| 997 |
|
|
|a Business & Accountancy, Faculty
|
| 999 |
|
|
|a 0000027814
|b BOK
|c OPEN SHELF
|e 1st Floor, Shah Alam
|
