APA Citation

Wilson, C. (1998). Profitable customers: How to identify, develop and retain them (2nd ed.). London, UK: KoganPage.

Chicago Style Citation

Wilson, Charles. Profitable Customers: How to Identify, Develop and Retain Them. 2nd ed. London, UK: KoganPage, 1998.

MLA Citation

Wilson, Charles. Profitable Customers: How to Identify, Develop and Retain Them. 2nd ed. London, UK: KoganPage, 1998.

Warning: These citations may not always be 100% accurate.