Perfect phrases for customer service : hundreds of tools, techniques, and scripts for handling any situation
| Main Author: | Bacal, Robert |
|---|---|
| Language: | English |
| Published: |
New York:
McGraw-Hill,
2005.
|
| Series: |
Perfect phrases series
|
| Subjects: |
1st Floor, Shah Alam
| Call Number: |
HF5415 5 B33 2005 |
|---|
| Accession No | Item Category | SMD | Status | Notes |
|---|
| 0000020204 | OPEN SHELF | BOK | AVAILABLE |
1st Floor, Bestari Jaya
| Call Number: |
HF5415 5 B33 2005 |
|---|
| Accession No | Item Category | SMD | Status | Notes |
|---|
| 0000020303 | OPEN SHELF | BOK | AVAILABLE |