Why CRM doesn't work : how to win by letting customers manage the relationship
| Main Author: | Newell, Frederick |
|---|---|
| Language: | English |
| Published: |
Princeton, N. J.:
Kogan Page,
2003.
|
| Subjects: |
1st Floor, Shah Alam
| Call Number: |
HF5415 5 N44 2003 |
|---|
| Accession No | Item Category | SMD | Status | Notes |
|---|
| 0000028333 | OPEN SHELF | BOK | AVAILABLE |