Effective crisis communication : moving from crisis to opportunity

Main Author: Ulmer, Robert R
Other Authors: Sellnow, Timothy L, Seeger, Matthew W
Language: English
Published: Thousand Oaks: SAGE Pub., 2007.
Subjects:
Physical Description: xiii, 197 p.: ill.; 23 cm.
Bibliography: Includes bibliographical references and index
ISBN: 1412914183