Quality & performance excellence : management, organization, and strategy
| Main Author: | Evans, James R |
|---|---|
| Language: | English |
| Published: |
Mason, OH:
Thomson Business and Economics,
2008.
|
| Edition: | 5th ed. |
| Subjects: |
| Physical Description: |
x, 502 p.: ill.; 24 cm. |
|---|---|
| Bibliography: |
Includes bibliographical references and index |
| ISBN: |
9780324381320 (pbk.) 0324381328 (pbk.) |