Market-based management : strategies for growing customer value and profitability

Main Author: Best, Roger J
Language: English
Published: Upper Saddle River, N.J.: Pearson/Prentice Hall, 2005.
Edition: 4th ed.
Subjects:
Physical Description: xxii, 506 p.: ill.; 24 cm.
ISBN: 9780131293724
0131293729 (pbk.)