Services marketing in Asia : managing people, technology, and strategy

Other Authors: Lovelock, Christopher
Language: English
Published: Singapore: Pearson, 2005.
Edition: 2nd ed.
Subjects:
Physical Description: xxiv, 696 p.: ill.; 24 cm.
Bibliography: Includes bibliographical references and index
ISBN: 9780131275379
0131275372 (pbk.)