Services marketing : people, technology, strategy
by: Lovelock, Christopher H
Services marketing : people, technology, strategy
Main Author: | Lovelock, Christopher |
---|---|
Other Authors: | Wirtz, Jochen |
Published: |
Upper Saddle River, N.J.:
Pearson/Prentice Hall,
2007.
|
Edition: | 6th ed. |
Subjects: |
Similar Items
-
Services marketing : people, technology, strategy
by: Lovelock, Christopher H -
Services marketing : an Asia-Pacific and Australian perspective
by: Lovelock, Christopher
Published: (2007) -
The opt-out effect : marketing strategies that empower consumers and win customer-driven brand loyalty
by: Smith, Gerald E -
Supply chain management : strategy, planning, and operation
Published: (2007) -
Value-based marketing for bottom-line success : 5 steps to creating customer value
by: De Bonis, J. Nicholas
Published: (2003)